Mission, Vision & Values

Mission

To provide programs, services, and resources that increase the well-being of individuals and families by engaging their strong and compassionate voices in developing and building the strength of our communities.

Vision Statement

Every person is valued and empowered to pursue their dreams.

Values

Accountability

• We act in the best interest of our communities
• We respect the confidentiality of our community members
• We work with and listen to members of our communities
• We use resources efficiently and effectively
• We encourage ongoing feedback and evaluation
• We follow through on our commitments and follow up on requests
• We seek out and learn from others in our field to ensure that our work remains relevant

Responsiveness

• We are committed to the development and delivery of programs and resources that address the communities’ ongoing and emerging needs
• We work with families and individuals in our communities to support them to meet their goals
• We use participatory decision-making practices
• We provide services that foster individual and community capacity
• We provide an environment where everyone belongs

Inclusion

• We respect and affirm individual, family and group differences
• We are committed to the principles of cultural competency
• We create opportunities for participants to socialize and expand their support networks
• We provide services that are inclusive of racial, cultural, religious, ethnic and linguistic diversity; age, ability, gender, sexual orientation and family differences
• We work in a manner that does not discriminate against any individual or group

Innovation

• We provide leadership and vision in our fields
• We are committed to flexibility and openness to change
• We build on shared learnings to develop new approaches and explore new opportunities which further our mission
• Through our partners and networks, we ensure our organization identifies and implements effective practices
• We ensure our teams are knowledgeable and proficient in order to deliver high-quality programs

Collaboration

• We are committed to our partnerships and collaborations with other agencies to strengthen communities
• We work with other agencies to raise public awareness of the needs for family and individual support
• We increase coordination and service integration across sectors
• We value contributions from our diverse community members to improve our services