Housing Help Services Certificate

Fall 2021 Housing Help Services Certificate (HHSC)  – Online Version! 

The Housing Help Services Certificate (HHSC) is an online comprehensive professional development certificate that provides skills and competencies to housing professionals in order to serve clients more effectively within the housing and homelessness sector. Our training series aims to help housing professionals achieve better outcomes for homeless and at risk individuals and households by informing and promoting best practices. Staff completing this certificate will benefit from up-to-date training in this specialized, housing-focused, area of service delivery.

The current series runs from November 2nd to November 25th , 2021 and, 

  • Consists of eight half-days, twice per week (Tuesdays and Thursdays), 9:00 am – 12:30 pm 
  • The cost is $450 per participant to register 
  • Training is delivered online via the Zoom video conferencing platform 

Eligibility: You must be employed by an agency or organization within Toronto in order to register  

To register, download the registration form here, fill out all sections, and e-mail the completed form to training@eyetfrp.ca. . Payment must be received in full in advance by the October 28 registration deadline. Payment (by cheque) must be issued by an agency; no personal cheques will be accepted. 

Fall  2021 Training Schedule:

  • Introduction to Housing Help Services (Tuesday, November 2, 2021) 
  • Anti-Oppression & Harm Reduction in Service Delivery (Thursday, November 4, 2021)  
  • Tenant & Landlord Rights & Responsibilities (Tuesday, November 9, 2021)  
  • Housing Standards & Working with Landlords (Thursday, November 11, 2021)    
  • Housing Access & Income Supports (Tuesday, November 16, 2021)  
  • Housing Stability & Eviction Prevention (Thursday, November 18, 2021)
  • Budgeting & Resource Management (Tuesday, November 23, 2021)  
  • Understanding Mental Health in Housing (Thursday, November 25, 2021)  

Registered participants will gain access to the webinars via a “Join” link (Zoom is compatible with PC, Mac, iPad, iPhone or Android devices). For more information about the HHSC, contact  contact EYET Sector Support staff at training@eyetfrp.ca.

Community Conversation

Community Conversations

The EYET Community Conversation seeks to bring housing professionals and service providers across the sector together to engage, to collaborate, build community, and to share skills and strategies for facing the unique challenges that this pandemic has presented. 

These Community Conversations focus on specific, relevant, and timely housing and homelessness related topics, and invite housing professionals, managers, administrators, and service users together to work collaboratively on identifying needs, discussing strategies for meeting those needs, and sharing skills and ideas that have worked well. 

Our Community Conversations are solutions-oriented, and facilitated by EYET staff and guest presenters. The ideas shared in our working groups are captured and compiled in this space for the benefit of the sector. Check the materials and resources that we have made available under each Community Conversation topic, shared by housing professionals from across Toronto.

Click here to learn more about the EYET Community Conversation series.

Landlord Engagement Network Workshop

Landlord Engagement Network for Eviction Prevention Network (LEN)

Landlord Engagement Network sessions focus on providing no-cost access to education and information that can support tenants and housing workers engage more directly with landlords to secure long-term and affordable housing in the private market in Toronto. These sessions focus on strategies for landlord engagement, inviting subject matter experts from across the GTA to provide education and information on a range of topics that can support successful and meaningful engagement between housing professionals, tenants, and landlords.

Topics are offered on a rotating and changing basis, including (but not limited to):

  • Co-Creating Landlord Engagement Strategies for Housing Workers
  • Understanding Month-to-Month Tenancies
  • The Impact of Bill 184 on Tenant and Landlord Relationships
  • The Role of Tenant Associations in Landlord Engagement
  • The Privacy Interests of Landlords and Tenant
  • Making Realistic Repayment Agreements
  • Roommates and Leases
  • Community Mediation and Conflict Resolution
Ending a Tenancy Early – Landlord Engagement Workshop
Roommates and Leases – – Landlord Engagement Workshop
Community Mediation and Conflict Management – Landlord Engagement Workshop
LTB Mediation – Landlord Engagement Workshop

Best Practice Series (BPS)

Best Practice Series (BPS)

The EYET Best Practice Series (BPS) consists of a diverse collection of 2-part, half-day training sessions held online. These virtual workshops are more advanced in subject-matter, and tend to go into more depth, covering a variety of specialized housing-related topics. These sessions are suited to any service provider in the housing sector, regardless of their experience. Participants receive an Acknowledgment of Training after successfully attending BPS webinars.

Topics are offered on a rotating and changing basis, including (but not limited to):

  • Mental Health Awareness in Housing Services
  • Temporary and Fixed Housing Types
  • Income Supports & Employment in Housing Services
  • Population Specific Services
  • Life Skills Awareness in Housing Services

The Best Practice Series sessions are two half-day sessions that are typically offered over two consecutive Wednesday mornings, and cost $90 per participant.

Housing Help Services Certificate

The Housing Help Services Certificate (HHSC) 

The Housing Help Services Certificate (HHSC) is a comprehensive professional development certificate that provides skills and competencies to housing professionals in order to serve clients more effectively within the housing and homelessness sector. Staff completing this certificate will benefit from up-to-date training in this specialized, housing-focused, area of service delivery. This training is best suited to housing professionals who are newer to their roles, having two years’ experience or less working as a service provider in the housing sector.  

Topics in the HHSC training include an introduction to housing help services, anti-oppression in housing service provision, harm reduction and housing, tenant and landlord rights and responsibilities, housing access, stability, and eviction prevention, mental health, and more.  

Taking this training will help participants be able to: 

  1. Respond proficiently to the needs of people accessing housing help services. 
  2. Provide appropriate follow-up support and/or referrals. 
  3. Provide informed approaches to a diverse set of clients. 
  4. Apply knowledge of housing-related legislation to housing work. 
  5. Translate best practice skills to everyday work with clients. 

The HHSC consists of eight half-days, twice per week. The training cost is $450 per participant, and you must be employed by an agency or organization within Toronto in order to register  

Testimonials:

“It was a privilege to attend this housing training, and I am thankful that the opportunity fell into my lap. I am grateful to have EYET as a contact (as well as the colleagues I met here in the training). Thank you for providing training that is both foundational for new workers and refreshing for seasoned workers! We appreciate you immensely.” – Late Summer 2021 HHSC participant.

“I came to the training almost a housing worker “novice” but left better informed, more confident and better equipped.” – Spring 2021 HHSC participant

Housing Help Services Certificate

Early Spring Housing Help Services Certificate (HHSC)  – Online Version! 

The Housing Help Services Certificate (HHSC) is an online comprehensive professional development certificate that provides skills and competencies to housing professionals in order to serve clients more effectively within the housing and homelessness sector. Our training series aims to help housing professionals achieve better outcomes for homeless and at risk individuals and households by informing and promoting best practices. Staff completing this certificate will benefit from up-to-date training in this specialized, housing-focused, area of service delivery.

The current series runs from March 8th until March 31st, 2022 and,  

  • Consists of eight half-days, twice per week (Tuesdays and Thursdays 9:00 am – 12:00 pm),
  • The cost is $450 per participant to register 
  • Training is delivered online via the Zoom video conferencing platform 

Eligibility: You must be employed by an agency or organization within Toronto in order to register  

To register, download the registration form here, fill out all sections, and e-mail the completed form to training@eyetfrp.ca. Payment must be received in full in advance by the March 3rd registration deadline. Payment (by cheque) must be issued by an agency; no personal cheques will be accepted. 

Early Spring 2022  Training Schedule:

  • Introduction to Housing Help Services (Tuesday, March 8, 2022) 
  • Anti-Oppression & Harm Reduction in Service Delivery (Thursday, March 10, 2022)
  • Tenant & Landlord Rights & Responsibilities (Tuesday, March 15, 2022)
  • Housing Standards & Working with Landlords (Thursday, March 17, 2022)
  • Housing Access & Income Supports (Tuesday, March 22, 2022)
  • Budgeting & Resource Management (Thursday, March 24, 2022)
  • Housing Stability & Eviction Prevention (Tuesday, March 29, 2022)
  • Understanding Mental Health in Housing (Thursday, March 31, 2022)

Registered participants will gain access to the webinars via a “Join” link (Zoom is compatible with PC, Mac, iPad, iPhone or Android devices). For more information about the HHSC, contact  contact EYET Sector Support staff at training@eyetfrp.ca.

EarlyON In-Person Programming

In Person Hours – Drop-In


Welcome to your local EarlyON Child and Family Centre! All programs are free and designed to support children’s play and parents/caregivers in their role as children’s first teachers. Join us to explore early learning play activities and parenting information sessions. Enjoy snacks and participate in family literacy adventures. 

EarlyON Cosburn Drop-In

  • Monday – 9:00 – 11:30 AM (Caregiver Only)
  • Monday – 1:30 – 3:30 AM
  • Tuesday – 9:00 – 11:30 AM
  • Wednesday – 1:30 – 4:00 PM
  • Friday – 9:00 – 11:30 AM (Outdoors from June – October)

EarlyON Danforth Drop-In

  • Monday – 9:00 – 11:30 AM
  • Tuesday – 9:00 – 11:30 AM
  • Wednesday – 1:30 – 4:00 PM
  • Thursday – 9:00 – 11:30 AM
  • Friday – 9:00 – 11:30 AM (Outdoors from June – October)
  • Saturday – 9:00 – 11:30 AM

EarlyON Sackville Drop-In

  • Monday – 9:00 – 11:30 AM
  • Wednesday – 9:00 – 11:30 AM
  • Wednesday – 1:30 – 4:00 PM
  • Thursday – 9:00 – 11:30 AM (Outdoors from June – October)

In-person Programming – Baby and Me – Drop-in Hours


This is an infant stimulation program for babies with their parents/caregivers.  Join us for songs and rhymes, special guests and activities as well as social time with other adults and babies. Babies must be birth – 12 months of age to participate.

EarlyON Cosburn Baby and Me

  • Wednesday – 9:00 – 11:00 am

EarlyON Danforth Baby and Me

  • Thursday 1:30 – 3:30 PM

EarlyON Sackville Baby and Me

  • Tuesday – 9:00 – 11:00 AM
  • Tuesday – 1:30 – 3:30 PM
  • Thursday – 1:30 – 2:30 PM (at the Library)

In-person Programming – Book Corner


A FREE program for parents/caregivers and children from birth – 12 years. Our goal is to support and promote early literacy and reading. 

EarlyON Cosburn Book Corner

  • Tuesday 3:00 – 4:00 PM    

EarlyON Danforth Book Corner

  • Friday 1:30 – 2:30 PM    

In-person Programming – Small Group – Sensory Play – Registered Program Hours


Small Group Sensory Play is designed specifically for families with children who find regular drop-in programs overwhelming, who may need support to interact with other children, or may have sensory needs that are not being met during a larger drop-in.

EarlyON Cosburn Small Group Sensory Play

EarlyON Danforth Small Group Sensory Play

Virtual Programming – Circle & Story Time


Join us for one hour of circle and story time adventures!


Community Conversation: Aging in Place

EYET’s Community Conversation: Aging in Place.

Featuring the Steering Committee on Aging in Place, Toronto  

People living with mental illness and addictions have complex health and social needs, are at higher risk of experiencing poverty, homelessness, and housing instability, and are at a higher risk of experiencing the effects of aging prematurely. People aging prematurely – individuals at any age who are demonstrating health conditions of someone sixty-five or older.  They are unable to access supports and services, including supportive housing, that is reserved for seniors in the community. How can housing professionals better support the unique housing needs of a prematurely aging population to keep them housed at their current housing arrangement? 

In 2019, the Aging in Place Project, funded by Houselink and Mainstay Community Housing and supported by the Aging in Place multi-stakeholder Steering Committee, produced Aging in Place: Current and Emerging Needs of a Vulnerable Population.  

During this Community Conversation, EYET and members of the Aging in Place Steering Committee will speak to key findings from that report, identify some of the unique needs of an early aging population, and offer some insights into the systemic barriers to housing stability that are faced by this community.  

Using facilitated small-group conversations, housing professionals can connect to discuss strategies they and their organizations use to support clients who are aging prematurely, identify and share resources and referrals that are helpful for this population, and identify challenges to housing stability for an early aging population.  

We will collaboratively discuss: 

Our conversation will touch on the following subjects: Housing stabilization, eviction prevention, resources, services, system changes, supports. 

The following questions will guide our conversation: 

  1. What challenges have you experienced related to premature aging when supporting your clients in housing? How have you managed these challenges?  
  2. What resources are helpful for you? What would be helpful that is missing? 
  3. What change would be required to support your work with individuals showing early signs of aging? What system changes would be required to support your work with people?

Event Details 

Date: Thursday September 15th,  2021

Time: 1:00 p.m. – 2:30 p.m. Click here for Registration

This is a virtual event taking place on Zoom. Click any one of the following sessions to register. Limited spots are available.  

Registered participants will gain access to the event via a “Join” link (Zoom is compatible with PC, Mac, iPad, iPhone or Android devices).

For more information contact: Savhanna Wilson, Program Supervisor at savhanna@eyetfrp.ca